Privacy Policy
Last Updated: June 2026
Introduction
Mortgage Lynx (Mortgage Lynx, we, us, or our) iscommitted to protecting your privacy and ensuring that your personal data ishandled securely, responsibly, and transparently.
This Privacy Policy explains how we collect, use, store, andshare your personal information when you use our website, contact us, requestmortgage advice, or use any of our services.
We process personal data in accordance with the UK GeneralData Protection Regulation (UK GDPR), the Data Protection Act 2018, andapplicable Financial Conduct Authority (FCA) requirements.
Who We Are
Mortgage Lynx is a trading style of Portman Rise LTD andprovides mortgage and protection brokerage services throughout the UnitedKingdom.
Portman Rise LTD is authorised and regulated by theFinancial Conduct Authority (FCA).
Company Registration Number: 14872749
FCA Registration Number: 998232
Registered Office
Office 3778
321323 High Road
Romford
RM6 6AX
Email: Click here
Information We Collect
We may collect and process the following categories ofpersonal data:
Personal Information
- Full name
- Date of birth
- Residential address and address history
- Email address
- Telephone number
- Marital status and dependants
Financial Information
- Employment details
- Income and expenditure
- Bank statements
- Credit history
- Existing financial commitments
- Assets and liabilities
Property Information
- Property address
- Property value
- Purchase price
- Mortgage details
Technical Information
- IP address
- Browser type and version
- Device information
- Website usage data
- Cookie and analytics data
How We Collect Your Information
We collect information when you:
- Complete forms on our website
- Contact us by telephone, email, or social media
- Request a mortgage consultation
- Submit documents or applications
- Subscribe to marketing communications
- Use our website
We may also receive information from:
- Mortgage lenders
- Credit reference agencies
- Estate agents
- Solicitors and conveyancers
- Identity verification providers
How We Use Your Information
We use your personal information to:
- Provide mortgage and protection advice
- Assess your eligibility for products and services
- Submit applications to lenders and providers
- Verify your identity and prevent fraud
- Communicate with you regarding your enquiry or application
- Meet legal and regulatory obligations
- Improve our services and website
- Send marketing communications where permitted
Legal Basis for Processing
We process personal data under the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
Where we rely on consent, you have the right to withdraw itat any time.
Sharing Your Information
We may share your information with:
- Mortgage lenders
- Insurance and protection providers
- Credit reference agencies
- Fraud prevention agencies
- Solicitors and conveyancers
- Estate agents
- Regulatory bodies
- Professional advisers
- IT and software providers
We only share information necessary to provide our servicesor comply with legal obligations.
We do not sell your personal information to third parties.
Data Security
We take appropriate technical and organisational measures toprotect your personal data from:
- Unauthorised access
- Loss or destruction
- Misuse
- Alteration
- Disclosure
These measures include secure systems, restricted accesscontrols, encrypted communications where appropriate, and staff training.
Data Retention
We retain personal information only for as long as necessaryto fulfil the purposes for which it was collected and to comply with legal,regulatory, and FCA requirements.
In many cases, records relating to mortgage advice andapplications may be retained for a minimum of six years.
Marketing Communications
We may contact you about mortgage products, remortgageopportunities, protection products, or related services where:
- You have provided consent; or
- We are legally permitted to do so.
You can opt out of marketing communications at any time bycontacting us directly.
Cookies
Our website uses cookies and similar technologies to improvefunctionality, analyse website traffic, and enhance user experience.
You can manage cookie preferences through your browsersettings.
Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your personal data
- Restrict processing
- Object to processing
- Withdraw consent
- Request transfer of your data
- Lodge a complaint with the Information Commissioners Office (ICO)
To exercise any of these rights, please contact us using thedetails provided above.
Third-Party Websites
Our website may contain links to third-party websites. Weare not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time toreflect legal, regulatory, or business changes.
The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or howwe process your personal data, please contact:
Mortgage Lynx
Office 3778
321323 High Road
Romford
RM6 6AX
Email: Click here
Complaints
If you are unhappy with how we handle your personalinformation, please contact us and we will try to resolve your concerns.
You also have the right to lodge a complaint with theInformation Commissioners Office (ICO).
Regulatory Disclosure
Mortgage Lynx is a trading style of Portman Rise LTD,registered in England and Wales under company number 14872749.
Portman Rise LTD is authorised and regulated by theFinancial Conduct Authority (FCA). FCA Register Number 998232.
